Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information that we hold about you and may then be treated as personal information under applicable privacy laws.

Cookies can be set by Lucky Wins Casino, which are commonly called first-party cookies, or by another service that operates on our behalf or provides functionality used on the website, which are commonly called third-party cookies. Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. For convenience, this Cookies Policy refers to all of these technologies as cookies unless a distinction is needed.

Some cookies remain on your device only for the duration of your browsing session. These are known as session cookies and are generally deleted when you close your browser. Other cookies remain for a set period or until you delete them. These are known as persistent cookies. The period for which a cookie remains active can vary depending on its purpose, your browser settings and the provider of the cookie.

Why cookies are used

• To help the website load, function and display correctly on different devices and browsers.
• To remember preferences and settings that you choose, such as language, display or login-related options.
• To support account access, session management and security controls where these features are available.
• To help detect unusual activity, protect accounts and reduce the risk of fraud, misuse or unauthorised access.
• To understand how visitors use the website, including which pages are viewed and whether links or features work as intended.
• To improve website performance, content, navigation and the overall player experience.
• To support marketing, advertising or communications where this is permitted and where the relevant consent or other lawful basis is required.

Strictly necessary cookies

Strictly necessary cookies help the website provide functions you have requested and keep essential services operating. They may be used for security, fraud prevention, session continuity, account features and technical load management. Because these cookies support core website functions, disabling them may prevent some parts of the website from working properly. Depending on the feature, these cookies may be set without a separate consent choice where this is allowed under applicable law.

Preference and functionality cookies

Preference and functionality cookies remember choices made during a visit or across visits. For example, they may help remember display preferences, language selections or other settings. These cookies are intended to make the website more convenient and consistent. If you disable them, you may need to enter preferences again, and some personalised features may not operate as expected.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as pages visited, approximate visit duration, the general source of a visit, browser type, device information and interactions with website features. This information is generally used in aggregated or statistical form to identify errors, assess performance and improve the website. Where required, these cookies will be used only with your consent.

Advertising and marketing cookies

Advertising or marketing cookies may be used to measure campaigns, understand the effectiveness of communications, limit repeated advertising or show content that is more relevant to your interests. These cookies may allow a service provider to recognise a browser across different websites or services. They are not used to remove your responsibility to gamble safely, and marketing preferences do not change the application of any account, age, identity or responsible gambling requirements. Where required by law, these cookies will be placed only after you provide consent.

Third-party cookies

Certain website features may be supplied by third parties, such as security, analytics, content, payment, customer support or advertising providers. These providers may use cookies or similar technologies in accordance with their own privacy notices and policies. Lucky Wins Casino does not control all third-party technologies. You should review the relevant third party's information to understand how it collects, uses, stores and shares data.

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be saved for a period of time. If you change your mind, you may be able to reopen the preference tool through the website or clear your browser data and visit the website again. The options available may depend on the device, browser and version of the website you use.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies, block third-party cookies or receive a warning before a cookie is stored. Browser controls vary, so you should check the help or settings area of your browser for instructions. You may also be able to control certain advertising preferences through tools provided by advertising or technology providers.

• Deleting or blocking cookies may remove saved preferences and require you to sign in or make selections again.
• Blocking all cookies may prevent account, security or other essential features from operating correctly.
• Disabling analytics cookies does not necessarily stop all data collection that is required for security, legal compliance or core service delivery.
• Changing browser settings on one device may not change settings on another device or browser.
• If you use private browsing, cookies may be deleted when the private session ends, but this does not make online activity completely anonymous.

Where consent is required for optional cookies, refusing or withdrawing consent will not affect the lawfulness of processing carried out before withdrawal. You can withdraw consent at any time using available cookie controls. Some cookies may be necessary to remember that you have made a choice, so a limited preference cookie may remain after you update your settings.

Cookies and account use

If you use account or gaming features, cookies may help maintain a secure session and ensure that requests are connected with the correct account. They may also support checks designed to protect the website, players and payment processes from suspicious or unauthorised activity. These functions may continue even if you decline optional analytics or marketing cookies, because they relate to essential service delivery, security or legal obligations.

Information collected through cookies may be handled in accordance with the Lucky Wins Casino Privacy Policy. The Privacy Policy explains more about the types of personal information that may be collected, the purposes for which information may be used, how information may be disclosed, retention practices and rights or choices that may be available to you under applicable law. This Cookies Policy does not replace that Privacy Policy.

We take reasonable steps to protect information handled through our website and services. However, no online transmission, website or electronic storage system can be guaranteed to be completely secure. You should use a secure device and connection, keep your login information confidential and sign out when using a shared device. Cookies do not give us access to files stored on your device, and they cannot normally run programs by themselves.

The website may contain links to external websites or services. Those websites may use their own cookies and may have different privacy practices. This Cookies Policy applies to Lucky Wins Casino's website and services, not to websites controlled by third parties. We recommend reviewing the privacy and cookie information of any external service before using it or providing personal information.

We may update this Cookies Policy from time to time to reflect changes to the website, cookies, technology, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically so that you understand how cookies are used. Continuing to use the website after an update may be subject to the updated policy, to the extent permitted by law.

Questions about this policy

If you have a question about this Cookies Policy or wish to understand the choices available to you, please use the official contact or support channel made available through the Lucky Wins Casino website. Do not send sensitive account, payment or identity information through an unverified channel. We may need to confirm your identity before responding to a request about personal information or account preferences.

This policy provides general information and is not intended to limit any rights you may have under Australian privacy law or other applicable requirements. If a provision of this policy conflicts with a mandatory legal requirement, the mandatory requirement will apply to the extent of the conflict.